Frequently Asked Questions
Everything you need to know about our sustainable beach essentials.
What makes Sand Cloud towels different from standard towels?
Our towels are made from 100% Turkish cotton, which is sand-resistant, ultra-absorbent, and quick-drying. Unlike traditional terry cloth, our weave gets softer with every wash while remaining lightweight and compact for travel.
How long does shipping take?
Standard domestic orders typically arrive within 5-7 business days. We also offer expedited shipping options at checkout if you need your beach gear sooner.
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, we offer free returns and exchanges within 30 days of delivery, provided the items are in their original, unwashed condition.
How do I care for my Turkish cotton towel?
To maintain the longevity of your towel, we recommend machine washing on a cold, delicate cycle and hanging to dry or tumble drying on low heat. Avoid bleach and fabric softeners, as they can damage the natural fibers.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at the final stage of checkout.
Does my purchase support marine life?
Absolutely. A portion of every sale is donated to non-profit organizations dedicated to marine conservation and protecting our oceans, staying true to our mission to help save the fish.