Returns & Exchanges
We want you to love your Sand Cloud gear as much as we do, which is why we offer a 30-day return window for all unwashed and unused items. If your purchase isn't quite right, we've made the exchange and return process simple and sustainable.
Start Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Choose Your Option
Select whether you would like a full refund to your original payment method or an instant store credit to find your next favorite beach essential.
Print and Pack
Download your prepaid shipping label and securely pack your items in their original packaging to ensure they arrive back to us in perfect condition.
Drop It Off
Drop your package at any authorized carrier location; once we receive and inspect your items, your refund or credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing